Meets and greets guests of the casino and ensures that a high level of customer service is maintained. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Provides comps to casino patrons according to the approved internal controls. Performs duties at the Spa Resort Casino and Agua Caliente Casino, as assigned. Assist in the development of guest invitation lists for special events conducted by the Agua Caliente Casino and Spa Resort Casino. Conveys terms of Player’s Club Program and explains qualification requirements to prospective gaming guests. Assists the Executive Host with the development of business development programs to increase visitation to the Spa Resort Casino and Agua Caliente Casino. Tracks and prepares reports, for the Executive Host, on specific players and/or groups of players. Assists the Slot Department and/or Table Games Department at the Spa Resort Casino and Agua Caliente Casino with the operation of gaming tournaments. Represents the Casinos at specified off property events in the capacity of Player Development Host. Identifies and initiates relationships with new guests for possible enrollment into the Player’s Club.