Location
Agua Caliente Casino Rancho Mirage
City
Rancho Mirage
State
CA
Work Schedule
varies
Average Hours per Week
20/ week
Travel Involved
80%
Job Type
Part Time
Starting Rate / Tips
13.50+ Tips
Category
Transportation
Schedule
Part Time
Gaming Experience:
Not Necessary

Transportation Specialist

Job Description:

Job Description Summary

The Transportation Specialist is responsible for the safe operation and transportation of guests and team members on and off property using company owned vehicles such as sedans, SUV’s, and passenger vans. The transportation specialist will also maintain the vehicle maintenance program for ACCRS owned vehicles

Essential Duties and Responsibilities (other duties may be assigned)

  • Ensures that all vehicles are maintained for safe operation.
  • Schedules maintenance and DMV licensing for ACCRS company owned vehicles.
  • Receives/returns vehicles from/to maintenance shops.
  • Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.
  • Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
  •  Assists guests promptly and courteously with transportation services.
  • Drives transportation vehicles as requested to transport guests and Team Members in a safe manner.
  • Drives conservatively, announcing stops and answering general questions about the Company and the local community.
  • Maintains a working knowledge of company facilities, as well as special events on property in order to advise customers and fellow Team Members of same whenever possible.
  • Communicates effectively with the Transportation Manager and Lead Valet attendant to report any mechanical difficulties and/or maintenance needs of company-owned vehicles.
  • Inspects vehicles prior to occupancy, verifying that everything is clean, well-stocked and in good

    working order

  • Ensures a maximum level of customer service and satisfaction is achieved and maintained.
  • Maintains written records of all trips, number of passengers, departure and arrival times, and dispatcher’s name and destinations.  Ensures accuracy and thoroughness of departmental records and reports.
  • Conducts routine safety inspections of vehicles before and after every trip, reporting any problems or maintenance needs to management.

Supervisory Responsibilities
• None

GAMING EXPERIENCE NOT REQUIRED

Job Requirements:

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • High school diploma or GED
  • Must have good driving record with no recent accidents
  • Must have excellent communication skills with great hearing and eye sight.
  • Must have Class C driver license from State of California

Working Conditions/Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand; walk; run; sit; and use hands to finger, handle, or feel objects, tools or controls.  The Team Member is frequently required to reach with hands and arms, and occasionally is required to climb or balance, stoop, kneel, crouch or crawl. The Team Member is regularly required to lift and/or move up to twenty-five pounds.  The Team Member is regularly exposed to outside weather conditions.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.